Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Most Helpful

E4hats in Washington, District Of Columbia - DO NOT BUY FROM THIS COMPANY

1.0
Details
I bought a hat in one color and then sent me one in a completely different color. They said it was the SAME HAT and that the color didn't mater. Then they offered a partial $10 return. I grudgingly said yes--then the said "no, we're going to give you $6.99". What kind of a scam company is this?? Buyer beware!
View full review
Review
#1570101 Review #1570101 is a subjective opinion of poster.
1.0
Details
I ordered a hat, which did not fit right. I returned the hat for an exchange. E4hats claimed they received the return and sent the new order. However, the new order never arrived. When I emailed them they claimed they mailed through USPS, but the tracking number showed...
View full review
Review
#1302272 Review #1302272 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

E4hats - Refused refund

Returned cheap hat and received .1 refund. Merchandise arrived ripped up and they charged me to return ship. Refused to return my $12.30
View full review
Review
#1041348 Review #1041348 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

E4hats - Refused refund

1.0
Details
Sent defective torn hat, charged me to send it back then refused refund claiming it was damage while shipping back.
View full review
Review
#1041344 Review #1041344 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I have a big head and Otto brand caps are about the only ones that fit me well. I was happy to find e4hats carried Otto. I ordered 5 caps, they sent 4. I called to tell them about their mistake. I was told it would be checked and reprocessed. Not sure what that means...
View full review
Review
#1015453 Review #1015453 is a subjective opinion of poster.
Service
E4hats Customer Care
Cons
  • No communication and no restitution
Reason of review
Order processing issue
1.8
Details
I recently purchased a Red Hat Fascinator from e4Hats.com. The hat is so cheaply made that the red band around the base of the hat was loose and barely attached with four dots of glue. I have to buy some fabric glue and glue the band onto the hat myself. This hat is...
View full review
Review
#1001718 Review #1001718 is a subjective opinion of poster.
Product
E4hats Headband
Reason of review
Bad quality
Loss
$23
Preferred solution
Let the company propose a solution
1.2
Details
This is the worst customer service I have ever seen. No wonder they don't let you leave a review on their web site! I called before I ordered to clarify that I wanted only unstructured ball caps. So I ordered 4 caps that were to be alike, just different colors. What I...
View full review
Review
#786924 Review #786924 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

E4hats in Meridian, Idaho - Dishonest rip-offs

1.9
Details
I ordered 150.00 worth of hats on 10/13 /14. I did receive the hats on the 17th at my home, but was out of town. When I tried them, decided to send most of them back, some for credit, some for a refund. They did receive the hats, and took off $80.00!!! for restocking fees and there was no reply at all about the 4 hats that I wanted to exchange them for. The sizing of their hats is ridiculous, hats are not all one size fits all! They appear to be charging over 50% restocking fees. I was not aware of that, and would NOT EVER think of ordering from them again.
View full review
Review
#564294 Review #564294 is a subjective opinion of poster.
Pros
  • Some of the hats
Cons
  • Communication with the company
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund

E4hats in California, Maryland - E4 Hats

Their product are very cheap and the hats are very very small. No matter how big you get it. According to the return policy they will keep your product and you will not get your money back. It states 100% restocking fee possible if you return the product and they will reverse the free shipping fee. Which means you will not get your money back, you will not get your product back, and they will also bill you the shipping fee they did not bill you originally since it was free. In math terms: You only spent $20 on item and shipping was free. $20+0=$20 If you return item you are gomna spend $10 to send it back, they are gonna charge you $10 because you got free shipping before. Your return will be $20-$20 -$10-$10= $20 more dollars billed to your credit card. Costing you $$40 and you have no product!
View full review
Review
#370634 Review #370634 is a subjective opinion of poster.
Loss
$20
Re: e4hats and international (i.e. non-US) customers They sell decent hats but do NOT buy if you are an international customer. They send you the package after you've paid the stated Postage and Packing. However, it is not delivered as they send it without paying...
View full review
1 comment
Anonymous
#672749

I believe oversea sales tax is your duty as a citizen of the destination country. No company is responsible for paying your own duties as a citizen (hence "duties").

Review
#321379 Review #321379 is a subjective opinion of poster.

Contact E4hats Customer Service

Mailing Address:
e4Hats.com Inc.
701 S. Harbor Blvd.
Fullerton, CA 92832
Phone:
(714) 870-6270
All E4hats Contacts

Compare E4hats to

Hippie Runner
Hippie Runner
19 reviews
2.1
Compare
e4hats' "British Country Gentleman Cap": "I ordered this cap a few days ago and the fulfillment was relatively quick. It is advertised as a "100% linen" cap. Unfortunately, when it arrived, it was obviously (probably from the moon) quite visibly NOT linen. A...
View full review
3 comments
Anonymous
#819078

People that write in all caps are usually quite trustworthy.

View more comments
Review
#246655 Review #246655 is a subjective opinion of poster.