Woking, England
1 comment

Re: e4hats and international (i.e. non-US) customers

They sell decent hats but do NOT buy if you are an international customer. They send you the package after you've paid the stated Postage and Packing. However, it is not delivered as they send it without paying sufficient excise duty/sales taxes. You then have to pay the tax yourself to get the hat (about 50% of its value) or get nothing as they refuse to refund your sale.

When trying to query this, you get a aleolithic approach to customer service - stay well clear.

Ordered in April 2012

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Anonymous
#672749

I believe oversea sales tax is your duty as a citizen of the destination country. No company is responsible for paying your own duties as a citizen (hence "duties").